Terms & Conditions
Terms & Conditions – TinyTots
Welcome to TinyTots! By using our website or placing an order, you agree to the following terms and conditions, which are tailored for customers in Egypt and the Gulf region.
1. Product Information
All TinyTots products are 100% handmade using natural cotton yarn, thoughtfully designed for newborns and young children. Due to the handmade nature, each item may have slight variations — making every piece truly unique.
2. Safety
Our toys are crafted to be soft, safe, and baby-friendly. However, adult supervision is always recommended. These toys are not intended for teething or heavy chewing.
3. Orders & Payment
- Egypt: We offer both instapay and online payment.
- Gulf (UAE, KSA, GCC): Orders must be paid online via secure payment methods.
All orders are confirmed once full payment is received.
4. Shipping & Delivery
- Egypt: Delivery within 2–4 business days in Cairo and Giza. Other cities may take slightly longer.
- Gulf Countries: Delivery typically takes 10-14 business days, depending on the location and courier service.
Shipping details and tracking information will be shared via email or WhatsApp after dispatch.
5. Returns & Exchanges
Due to the personal and handmade nature of our products, we do not accept returns unless an item arrives damaged or defective. Please contact us within 48 hours of receiving your order with photos and your order number to resolve the issue quickly.
6. Intellectual Property
All content, images, product designs, and branding are the property of TinyTots. Any reproduction or use without permission is strictly prohibited.
7. Limitation of Liability
TinyTots is not responsible for any injuries caused by misuse of the product. Please ensure children are supervised and that products are used according to the care and safety guidelines provided.
8. Updates to Terms
We may update these terms and conditions from time to time. Continued use of our site and services implies your agreement with the latest version.